The following sometimes occurs during massage. They are normal responses to relaxation. Trust your body to express what it needs to: need to move or change position, sighing, yawning, change in breathing, stomach gurgling, emotional feelings and/or expression, movement of intestinal gas, energy shifts, falling asleep, or occurrence of memories.
SCOPE OF PRACTICE
Massage therapy is not a substitute for medical treatment or medications. You are recommended to work concurrently with your primary caregiver for any condition you may have. As Certified and licensed massage therapists, we do not diagnose or treat medical conditions, nor do we prescribe medications. Spinal manipulations are not part of massage therapy. All bodywork and massage therapy offered strictly NON-SEXUAL. Any illicit or sexually suggestive remarks or advances will NOT be tolerated and will result in termination of this and future sessions with NO refund or credit.
In order to create a safe environment, anything you share with us during a session will be held in the strictest confidence. Please understand this does not mean we would encourage any personal discussions or to share any psychological problems. All health related records are also confidential and will only be released with your written request or if legally subpoenaed.
Prior to the massage you will be asked about your medical and physical well being as well as any needs of preferences you have regarding the session. If any questions or concerns come up during the session, we encourage you to communicate them to your therapist in order to get the most benefits from your massage. It is your right to terminate the session at any point for any reason. Also, it is your right to make extension (30/60 minutes) of the session if the therapist available. Any extension will be charged separately at the price for the time period.
PRIVACY AND DRAPING
Your comfort and security are our primary concerns and we will respect your privacy at all times. Before getting on the table, you can undress to your comfort. Feel free to leave on any clothing you feel comfortable with. During the session you will be covered with a sheet (blanket provided upon request) and only the area being worked on will be uncovered. At no time during the session should you remove covering from your body for any reason. Your therapist will move the covering as needed per the current work requirements. Client removal of covering will result in termination as stated under section Scope of Practice. If you have any specific questions or requests, you are encouraged to communicate them to your therapist at anytime before, during or after the session.
In order to maintain a healthy working environment, we request that you come prepared for the session with a clean body, as our staff will return the same courtesy. We have a shower room in case that you need to clean your body before the session. Any shower time more than ten minutes will be taken from the session. In order to receive the most benefit from your massage, we advise you to refrain from consuming alcohol or drugs(prescription, over the counter, etc.) 12 hours prior to your session. All equipment is cleaned after each use.
Payment is due prior to the beginning of the session. Cash, credit card and gift certificates are accepted for payment. NO CHECKS. All prices listed on the website, the reception area and the private massage rooms, are not including the gratuity. Please tip your therapist for their outstanding service!
LATE ARRIVALS AND CANCELLATIONS
Appointments are not required but recommended. Walk-ins are welcome due to the availability of the therapists. In order to receive your full session, we ask you arrive for your appointment on time. For late arrivals within15 minutes of the appointment time, the session will end at the scheduled time and FULL payment is expected. For late arrivals over 15 minutes, the appointment will be cancelled automatically. A prior cancellation notice is appreciated. With any cancellation due to late arrivals, the future appointment may be asked to pay in full or partial payment required at the time of scheduling.